Contact Us

Have questions or need assistance? We're here to help! Reach out to our team using any of the methods below.

Get In Touch

Our Location

13-5-154, rama rao nagar, Sanathnagar
Hyderabad- 500018, Telangana

Call Us

+91 7981014964
Monday-Friday, 9am-6pm

Email Us

support@poolpal.in
info@poolpal.in

Business Hours

Monday-Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Send Us a Message

Frequently Asked Questions

How does PoolPal ensure safety during rides?
At PoolPal, safety is our top priority. We verify all drivers and passengers through a thorough identity verification process. Additionally, we offer real-time GPS tracking, driver ratings, and an emergency contact feature.
Can I cancel my ride after booking?
Yes, you can cancel your ride through the platform. However, cancellation policies vary depending on how close to the departure time you cancel. Check our cancellation policy for detailed information.
How are ride prices calculated?
Ride prices are set by drivers based on distance, fuel costs, and vehicle type. PoolPal ensures all prices remain fair and competitive compared to other transportation options.
How can I become a driver on PoolPal?
To become a driver, you need to sign up on our platform, verify your identity, provide your vehicle details, and upload the necessary documents. Our team will review your application and get back to you within 1-2 business days.
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